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CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​
CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Customer Experience Live
The Experience Show

1-2 July, Manchester

Reimagining the business of experience

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

UK's premium gathering of Experience and Contact Centre Leaders​

In-Person

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Senior Executives from targeted verticals

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

110+ 
Sessions

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

89%
Decision Makers and Influencers

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

4
Tracks

Level up
Your CX Strategy

CX Live UK captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event aims to bring together top executives from visionary brands that are re-imagining CX realities. 

 

The new world requires an agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

Trailblazers

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Michelle Prance

CEO Mettle, Natwest Group

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Ed Ackerman

Chief Customer Officer, Qover

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Luis Huerta Torres

Group Head of Intelligent Automation and AI,
International Airlines Group (IAG)

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Kiran Uppal

Head of Customer Care Experience & Transformation, ASOS

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Joanna Seabright

Director of Customer Experience, Marketing and
Communications, M6toll

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Linzi Hindle

Director of Customer Experience UKI - Supply Chain, DHL

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Steph Lotz

General Manager

SignLive

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Helen Carroll

Head of Brand and Customer Experience
Waitrose & Partners

2 content packed days

Power packed agenda where business leaders share insights on how they transformed CX into a growth lever in their organisations

Join Us to Learn, Network, Benchmark

Contact Center Show

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Contact center new paradigms - Agent AI, AI, Analytics, Experience Hubs, Customer Experience.

Customer Experience Live Show

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Embracing hyper-personalisation as a top management mantra to amplify the value of care and gain wallet share.

Why Attend

Testimonials from past attendees

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Adidas

It's been two great days here. There was a huge wealth of knowledge being shared with great discussions and many professional insights from different industries and perspectives, which is very interesting and enriching. I’d also like to highlight the maturity of the discussions that we had here, bringing real knowledge and real
insight from the ground. That's what everybody wants and that's what's valuable for all of our fields. So definitely I recommend being here and look forward to being here
again.
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Aramark

Thank you so much for having us here today. It has been really enlightening. I
just want to put a message out there to people to attend these events. They're incredibly beneficial. The speakers are wonderful. You pick up loads of insights, loads of help.
And there's also the opportunity to validate: “Am I in the right space?”; “Am I having the right conversations?” So, if you're thinking about coming to an event, please check them out.
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Nobia

I really enjoyed the content, but even more the conversations with people between the sessions, actually, and the demos of augmented reality and demos of tools and so on have been really valuable. Thank
you!
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Crocs

Customer Experience Live Show is indeed a show of knowledge and insights! It is great to be able to catch up and hear from CX experts working across many different segments and industries. Additionally, it is a great opportunity for networking with CX leaders and exchanging ideas and best practices with them

AI Experience

Adapting an AI powered, proactive engagement models to orchestrate seamless experiences, reduce costs and increase customer loyalty.

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Digital CX

Leveraging AI to enhance self service, build digital and ecommerce capabilities to deliver growth.

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Leaders Connects

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Closed door boardrooms

Contact Us

Enquire to sponsor, attend, request a brochure, or awards information

CX Live Show UK, UK's premium gathering of Experience and Contact Centre Leaders​

Please select what information you would like

Multi choice

How did you hear about us

Multi choice

Sponsors & Partners

Benefit from a strong lead-gen platform. Talk to us about how you can reach decision-makers seeking innovative CX solutions.

Media Partners

Thank you to our 2025 Media Partners

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