Gamma helps organisations confidently transition to AI-powered CX. Combining CX transformation expertise with leading technologies from AWS, Cisco and more, we design and deliver smarter, connected CX environments. Underpinned by secure network, voice and security services, we drive better customer outcomes, empower agents, and unlock real efficiency and cost savings. 

UJET leads the way in AI-powered contact center transformation, delivering a future-proof, cloud platform that redefines the customer experience with advanced AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of the customer journey and contact center operations to drive automation and efficiency. UJET’s AI solutions empower agents, optimize customer journeys, and elevate customer interactions with actionable analytics. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data analytics. Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Elephants Don’t Forget support organisations to repair gaps in employee knowledge that relate to underperforming business metrics, improving business productivity, performance and customer experience. 

The results: fewer errors, higher quality, improved KPIs, and greater efficiency – all equating to significant cost savings for your business and great outcomes for your customers.

delight.ai is the branded AI concierge that helps every customer feel seen, remembered, and cared for. Powered by Sendbird, it combines memory, personalization, presence, and trust to deliver experiences that feel truly personalized, always present, and deeply human. By remembering every customer and understanding their intent, delight.ai creates personal and purposeful interactions that strengthen customer loyalty, increase engagement, and drive revenue — all while maintaining the control, observability, and reliability enterprises expect.

Odigo is a European AI-driven CCaaS and CXaaS leader. With 40 years’ experience, Odigo combines trusted European technology, advanced Agentic AI and market-leading voice quality to empower companies to deliver exceptional customer experiences at scale across all interaction channels. Made in Europe. Hosted in Europe. Trusted globally.

MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

FCC UK solves complex business challenges by delivering customised technology solutions that boost growth, enhance efficiency, and protect digital assets. From personalised customer engagement to robust cyber security and seamless Microsoft Dynamics 365 integration, we empower your business to stay agile and competitive in a rapidly evolving market.

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.

Netcall brings automation and customer engagement together into one trusted AI platform — purpose-built to make work easier. Relied on across healthcare, government and financial services and more, Netcall delivers powerful results without complexity. One intuitive platform, shaped to your needs, backed by a team that genuinely cares about your success.

Goodbye noise reduction. Hello SHARPI.

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We turn chaotic audio into crystal-clear speech so your brain can focus on what matters.

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From life-saving emergency calls to pro-grade audio tools, SHARPI delivers clarity, precision, and 24/7 mission-critical reliability - even in the noisiest environments, with ultra-low latency.

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Built for:

Critical communications

Audio engineers

Contact centers

Call Centre Helper is the go-to website for contact centre, customer service and customer
experience professionals around the world.
We are a free, online publication aimed at giving call centre people up-to-the-minute advice
on how to make their businesses work more effectively.
In addition to articles that cover every area of the contact centre and customer service
industry, we also offer:

• An industry leading webinar programme

• A newsletter that contains all of our latest content

• Free contact centre tools 

• The latest contact centre reports

Bpo Search provides advice to companies looking for the perfect outsourcing partner. Our established network of vetted BPOs spans five continents and covers every skill set in 25 languages. If you are looking to replace or find a new BPO, we can simplify & accelerate the search process.

The Customer Institute is a not-for-profit, global organization whose mission is to be the go-to source for B2B, B2C, and public-sector organizations to excel through customer centricity. 

The Customer Institute searches, develops, and promotes best practices to prove the value of customer centricity to help organizations expedite corporate growth. Its leadership includes some of the best thought leaders, consultants, practitioners, innovators, and scholars in the global CX space today. Through its certification and assessment programs, the Customer Institute enables and recognizes excellence in customer centricity.

ACN Newswire supports Asian companies and organizations with press release distribution to
stakeholders in Asia and worldwide -- institutional investors and analysts, individual
stakeholders, financial & trade media and the Internet. Today, ACN Newswire is the globally
recognized press release distributor from the region, in simplified & traditional Chinese, Korean
and Japanese as well as English.

CrmXchange is a premier website dedicated to providing information in an interactive
environment for CRM/Contact Center professionals.  The site offers white papers, newsroom,
monthly columns, a showcase for products and services for the industry, and free webinars on a
variety of CRM and Contact Center issues. www.crmxchange.com

StartupNews.fyi has quickly gained the trust of the startup community, reaching over 10 million enthusiasts. Our mission is to serve the startup ecosystem by connecting startups and investors through our platform. We have a thriving community of over 10 million startup enthusiasts, 390k+ followers on Instagram, 32k+ followers on LinkedIn with 200k+ impressions, 30+ E-Cell Partnerships, 360+ meet-ups, and 18k+ opt-in members on WhatsApp. For more information, please visit StartupNews.fyi.

AI Tools Network is an online resource that helps people find the best artificial intelligence tools for their needs. It offers a directory of AI tools in various categories, such as sales, marketing, HR, education and finance. They also provide educational content about AI, such as blog posts and upcoming events.

CIOReview is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment with information about the solutions and services. The magazine serves as a trustworthy knowledge source as well as a platform for the C-suite executives, industry experts, technology buyers, and other decision-makers to share their valuable insights about new technology trends in the market.

Financial Service Review is a leading technology magazine that reaches out to over 56,000 print subscribers and over 85,000 digital subscribers. It provides a comprehensive platform for senior-level industry experts, buyers, and decision-makers to share their insights following a unique learn-by-peers approach.

Conference Alerts provides all national and international upcoming conferences 2026 all over the world. Conference alerts 2026 is essentially an online platform wherein you will get the details about the conferences, meetings, seminars, workshops and other associated events for 2026. These are the activities wherein the first-class minds can present statistics and showcase their research results to help the modern minds around the global in imparting the latest knowledge.

Applied Technology Review magazine is published from Fort Lauderdale, FL, with editorial support from our editors located all over the U.S. and in Europe and APAC countries. Our broad readership, unique content model, and solid reputation, combined with in-depth coverage of innovative specialized technology issues on a worldwide scale, makes Applied Technology Review the leading resource for technology buyers, business managers, technology managers, integrators, and other specialists across multiple industries using similar technology solutions. 

CIO Outlook’s well-recognized print and digital magazines, websites and newsletters deliver content to business and technology professionals working to leverage technology in their organizations. CIO Outlook magazine excels with its unique approach to learning from industry leaders, offering professionals the most comprehensive collection of technology trends, new solutions and technology adoption advice.

APAC CIO Outlook magazine connects the Enterprise IT Community in Asia Pacific Countries. It gives a platform where CIO and other technology decision-makers come together to share thought leadership across industries along with their visions and talk about the ongoing and upcoming technology trends.  This Knowledge platform brings together CIO, CXO's and other technology decision-makers to deliberate over critical market challenges and the current technology trends across industries. 

Times of AI is a pioneering AI news website dedicated to delivering the latest and most comprehensive coverage of artificial intelligence (AI) advancements, trends, and insights. We are at the forefront of the AI revolution, empowering professionals, researchers, and enthusiasts with the knowledge they need to navigate the rapidly evolving world of AI.

CryptoNewsZ is a trusted global source for accurate and up-to-date news and insights on cryptocurrency, blockchain, and the web3 ecosystem. CryptoNewsZ aims to become a leading platform for millions of crypto enthusiasts worldwide, offering extensive coverage of the rapidly developing digital economy. The site serves as a resource for seasoned traders, blockchain enthusiasts, and beginners exploring the world of digital assets, empowering them with reliable knowledge and actionable insights.

NameCoinNews is a trusted source for the latest news and updates on Namecoin and other cryptocurrencies. The platform provides in-depth analysis, price predictions, and insights into the cryptocurrency market. Whether you're a seasoned trader, blockchain enthusiast, or new to the world of digital currencies, NameCoinNews offers reliable information and actionable insights to help you navigate the dynamic crypto landscape.

CryptoMoonPress delivers a comprehensive blend of breaking news, in‑depth analysis, and timely market updates across the cryptocurrency ecosystem, covering everything from major coins and ICOs to emerging DApps and blockchain developments. It aims to give readers a bird’s‑eye view of crypto use cases with an investment perspective, sourcing high‑quality, unbiased content rapidly from reliable outlets. Geared toward crypto believers, seasoned traders, and newcomers alike, CryptoMoonPress strives to be the go‑to platform for accurate insights and to foster widespread awareness of blockchain technology.

CoinNewsSpan is a crypto‑focused news portal offering fresh, authentic, and unbiased coverage of leading cryptocurrencies, ICOs, blockchain projects, dApps, and related financial news such as price movements, regulatory updates, and reviews of trading tools like bitcoin robots and forex brokers. Its expert editorial team thoroughly vets each article to ensure accuracy and depth, while also simplifying complex industry jargon for beginners. Whether you’re seeking trading tutorials, forward‑looking trend analysis, or daily market briefs, CoinNewsSpan serves both novices and experts with reliable, well‑researched content.

Times Of Blockchain is your go-to hub for the latest news, trends, and insights in the world of blockchain and cryptocurrency. The platform covers a wide range of topics, including blockchain technology, NFT news, metaverse developments, and more. Whether you're a blockchain enthusiast, tech professional, or simply curious about the future of digital assets, Times Of Blockchain provides comprehensive and up-to-date information to keep you informed and engaged.

CapitalBay News is a dynamic digital news platform that delivers the latest headlines across a wide range of categories including finance, cryptocurrency, gambling, health & medical, entertainment, security, and world events. It features timely updates on market trends, blockchain innovations, betting insights, and global happenings. The site also hosts reviews, editorial content, and coverage of major tech and crypto events.