Accreditation Partner
22 and 23 June 2027, Birmingham, UK
Enquire to nominate
Nominations open
Pitch your game to the industry experts and master your skills of presentation! Consists of two stages: qualification round and live final pitching.
Categories
26 Indepth Categories
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Best CX Measurement
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Best Customer Journey Mapping
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Best Digital CX
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Best Voice of the Customer
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Best CX Transformation
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Best CX Innovation
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Best Loyalty Management Program
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Best CX Deployment
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Best Quality Assurance
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Best Contact Centre Platform
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Best Customer Care
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Best Agent Experience
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Best Employee Experience
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Best Knowledge Management
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Best Complaints Management
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Best Digital Customer Service
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Best AI for Loyalty
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Best AI-Powered Business Transformation
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Best AI for Personalisation
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Best AI for Business Support
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Best AI for Customer Satisfaction
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Best AI for Customer Engagement
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Best Operational Excellence
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Best Operational Excellence Measurement
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Best Innovation in Operational Excellence
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Best Digital Transformation
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Comprehensive PR outreach
Indepth
Regional PR Coverage
Key Stats
82% large enterprises from the UK. Growth in nominations over past 5 years,
+114%
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Banking and Finance
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Retail
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Healthcare
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FMCG
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Oil and Gas, Utilities
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Government
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Entertainment
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Telecoms
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Aviation
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Services
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CX Live Awards are renowned for the global and regional prss coverage we generate for each award. This is invaluable.
Companies have used the high quality press coverage to:
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Build investor confidence
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Forge growth in new markets
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Build on category leadership
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Bridge gaps in performance and planning
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Attract and retain talent
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Build brand equity
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Contact Us
Enquire to sponsor, attend, request a brochure, or awards information
CX Live Awards UK
22 June 2027
4.00pm - 5.00pm
The regions; most prestigious CX Live Awards are held once a year. The CX Live Awards are judged by an independent panel of industry experts who follow a robust criteria when grading the nominations:
